Casumo Casino Review 2021 - Is This Site Scam or Safe?

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Casumo Casino
Casumo Casino

Casumo casino rating table


  • An impressive welcome bonus of up to 1200 pounds in match promotion offers for the first five cash deposits
  • Game RNGs have been certified as fair by TST
  • No limit has been placed on withdrawals
  • Cashing out is made speedy with less than twenty-four-hour pending period
  • Has around-the-clock live chat customer service.


  • Restricted in numerous countries
  • No phone support has been provided.
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About the Establishment

Casumo Welcome Bonus
Casumo joined the list of online gambling destinations in 2012. Even though it has only been around for five years, this casino has managed to dominate the gaming scene in the United Kingdom and across the globe. Casumo Casino has been labelled more than a casino by most reviews and classified as a gaming adventure. The gaming site that has its office headquarters in Malta is developed in a simple manner that still manages to catch the eye, which has been considered quite impressive. In it, players are presented with a sandbox adventure that allows them to collect various rewards the more they engage the casino in the play. These trophies can be used to move up the level system to access more games and services.
Such a unique development and solid reputation with punters have put this casino up for numerous gaming awards up until 2019. Among the most notable and recent ones is an EGR Operator Award in the Best Mobile Casino of the Year Category. The gaming site also bagged the 2016 EGR award for the Best Marketing Campaign. This Casumo review dives deeper into the various aspects of the website that earn it its prestigious title.

Banned Nations

Casumo Casino can be enjoyed in numerous regions across the globe aside from the United Kingdom. However, some nations have been restricted from accessing the services of this gaming site. These countries include:

  • Croatia
  • The United States
  • France
  • Denmark
  • Australia
  • China
  • Hong Kong
  • Italy
  • Israel
  • Nigeria
  • The Philippines
  • North Korea
  • Turkey
  • The United Arab Emirates, etc.

The full list of these banned nations can be found online. Players in other countries such as Canada where gambling has been legalized can access the casino in both free, using fun credits, and real money play.
The restriction in each of these nations is applied due to various reasons. In countries like France, the crash of the online gambling industry has made the running of business there difficult. In the United States, restrictions have been applied in the financial sector, which frustrates real money gambling. Israel and the UAE are some of the countries that have completely banned gambling.

Casino Safety – 10/10

When players join Casumo Casino Canada, they are expected to provide sensitive information when they register to be members of the site and transfer of cash. Thus, it is crucial for the casino to ensure that this information is inaccessible to unauthorized third parties. The establishment has a one hundred and twenty-eight-bit Secure Socket Lock digital encryption system for this purpose. This is the industry standard and ensures that player information is protected on both the player’s and casino’s end. In case any system is breached, all information is kept in an unreadable form that would be of no use to the hacker.
Players can also give a prediction of the legitimacy and safety of this site by the gambling licenses it holds. This gaming site operates under the UK Gambling Commission and Malta Gaming Authority. These two bodies are considered the most trustworthy in the online gaming scene, which speaks volumes for Casumo. The UKGC uses eCOGRA to vet the Random Number Generators used to ensure that no one cheats by influencing the gaming software. The MGA is best known for its stellar customer care team which has over the years resolved hundreds of issues between players and casinos. Other independent bodies that have given Casumo verification as a safe-to-play destination that is free of a scam include TST and iTech Labs.

Joining the Casino

Players are required to create accounts to gain access to the various offers that are made on online gaming sites. Before one can proceed to sign up with Casumo, they should ensure that the casino is offered in the nation. Once confirmed, the player can proceed to enter their Casumo login details.
When creating a new account, players are requested to provide their email address, create a password, as well as a username before login. Once that is done, some personal information such as first and last name, physical address, and phone number are requested, which the site will verify. The casino will confirm how legit the information provided is by sending a code to the provided telephone number, after which the account is activated. The provision of financial information is done when the player wants to make their first real money transaction.

Gaming Software – 9/10

The games that are listed by online casinos are defined by the online gaming software developers that power it. Casumo online casino has managed to attain the status that it has today thanks to partnering with some of the most prestigious game developers. Some of the popular ones whose sets gamblers can engage in include:

  • Play’n Go
  • Evolution Gaming
  • Microgaming
  • Net Entertainment
  • Williams Interactive
  • International Game Technology
  • Quickspin
  • Elk Studios
  • Novomatic
  • GreenTube
  • Bally
  • Thunderkick, etc.

These gaming software providers have impressive reputations that have worked well for this gambling establishment. They contribute to the impressive portfolio of over 1480 games.
Casumo has been made compatible with mobile devices, which helps it attract a wider fan base. Casumo mobile casino has been made compatible with some of the popular OS systems used in Canadian smartphones and tablets like iPhone and iPad, and they include iOS, Linux, Android, and Windows. These operating systems are also widely used in other gaming regions.
On mobile devices, this casino can only be accessed in instant play mode. That means an app download will not be necessary. Casumo is built with Flash technology that allows it to run smoothly on most mobile web browsers. Even with no Casumo download version, players are required to install Flash Player 11.3 or higher to ensure that the Casumo flash casino runs without any glitches.

Game Selection – 10/10

Casumo casino games
Having a long list of online gaming software developers contributing to their portfolio has allowed Casumo Casino to provide hundreds of casino games. These sets come in various types, which makes this gaming site an attraction for a wide range of players as seen in the numerous Casumo reviews. Some of the categories that are provided include:

  • Slots
    The slot game category is the biggest, carrying over 780 titles. In such a wide number of choices, players can explore various themes such as Holidays, Horror, Films, Adventure, Money, Gems, and Nature. These slots fall in the common three-dimensional, jackpot, video, and traditional three-reel variations. Book of Dead, Arabian Nights, Bonanza, Game of Thrones, Starburst, and Jurassic World are some of the top selections.
  • Roulette
    This is a staple in nearly all stellar casinos, and Casumo considers themselves one, and millions of players share this opinion. Roulette can be enjoyed in fifteen versions including French Roulette, Monopoly Roulette, American Roulette, European Roulette, and Key Bet Roulette among others.
  • Blackjack
    Blackjack is one of the most enjoyed table games by seasoned players due to its application of skill during play to alter the odds in one’s favour. In Casumo Casino, players are provided with American Blackjack, Double Exposure, Pontoon, Blackjack Pro, European Blackjack, and fourteen other options.
  • Other tables games
    The table games category does not end with these two sets and includes poker, Let It Ride, and Baccarat to its list of options
  • Live games
    Live gaming has become highly-demanded since it was introduced. The platform gives players real-life gaming experiences with human dealers and real tables on their desktop and MAC devices and mobile phones. In Casumo Casino, players can have fun with live dealer games from Evolution Gaming, which is considered the best in this field. This software company uses cutting-edge technology in the development of its games, which has bagged millions of fans worldwide as a result. In this developer’s live casino lobby, gamblers can engage in blackjack, roulette, poker, and baccarat.

Net Entertainment also has a steady reputation of its own, and the top-tier games it has provided have been termed as the only match to Evolution Gaming’s productions. NetEnt released its live gaming option in 2013, which was a lot later than people anticipated. However, such a late release gave them time to explore some of the latest technology and implement it in their games. In this option, customers are provided with blackjack and roulette in different variations.

Mobile Compatibility

Over the past 5 years, mobile phones have risen to become the most used gadgets to access the wide web. Therefore, the online gaming industry among others has joined the bandwagon to make themselves available on these devices and boost their popularity.
Casumo Casino is one of the numerous gaming destinations that can be enjoyed on smartphones and tablets. The software used to run the website has been made compatible with some of the most popular operating systems the likes of Windows, iOS, Linux, and Android. These OS systems are used in nearly all nations where the casino is available.
Playing in Casumo mobile casino is done in an instant play mode that does not demand a download. However, it is necessary to install a flash player.

Cashier Options – 7/10

Players can engage in Casumo for real money or free. Those who go for the former option are provided with a list of some of the most reputable virtual money transfer channels including:

  • Neteller
  • Bank Wire Transfer
  • Visa
  • Visa Electron
  • Skrill
  • iDEAL
  • PayPal
  • GiroPay
  • PugglePay
  • Paysafecard
  • Sofort by Skrill.
Paysafe Card Yes No
MasterCard Yes No
Giro Pay Yes No
Bank Wire Transfer Yes Yes
PugglePay Yes No
iDEAL Yes No
Neteller Yes Yes
Visa Yes Yes
Skrill Yes Yes
Sofort Yes No
Visa Electron No Yes

All these options can be used to make deposits, but only a few are accorded for cashing out what one has won. Casumo free casino is known for having quick withdrawal transactions, which is an aspect that attracts most players. The longest one will have to wait for a withdrawal request to be processed is seventy-two hours, which is applied when using Bank Transfers, Credit and Debit cards. E-Wallets are the fastest modes with a waiting period of between zero and twenty-four hours. The casino applies a pending period of up to twenty-three hours on all methods. The establishment allows the use of popular currency options like US dollars, pounds, and euros.

Transaction Limits – 10/10

Players are limited to making a minimum deposit of ten pounds. However, this limit may change in the case of some bonuses and promotions. The same minimum limit applies to withdrawals, but no maximum limit has been put in place. Thus, the highest amount one can withdraw is dictated by the payment methods they choose. This factor has made the casino a popular den for VIP rollers.

Bonus Offers – 9/10

Casumo is big on bonuses and promotions to ensure that they keep attracting new clients and keep those that they already have. The gaming site has a lucrative welcome bonus for new gamblers. A Casumo Casino no deposit bonus is not granted to players to test the services of the site, but this shortcoming is compensated for in the welcome package.
Casumo casino bonus
Players are provided with match promos that are triggered by the first five deposits as follows:

REDEEM First five deposits
MAX. DEPOSIT C$ 1000 (C$ 50 per deposit)
MAX. CASHOUT 5x deposit amount

Two hundred free spins accompany this offer, and they can only be used to place bets in the Starburst slot. A wagering requirement of 25 times applies and has to be completed before the bonus, or its winnings can be withdrawn. Other rules that apply to this bonus can be found on the casino’s official website. These terms and conditions have to be met within the stated period that the bonus will be active. Otherwise, the offered amount and the payouts it provides will be nullified.
Existing players, on the other hand, are treated to daily, weekly, and monthly stake offers that are updated from time to time. Voucher offers, tournaments, and coupon raffles are also held regularly, and winners are rewarded with varying prizes. Promo codes can be provided for the offers made.

Client Care – 8/10

Casumo Casino has ensured that players are well taken care of by putting a responsive customer care team in place. A Casumo Casino review indicates that players are provided with various channels to air their complaints including live chat, email, and fax. However, no phone helpline is provided.

Fair Play – 10/10

The provision of secure and fair play in Casumo is ensured by the licensing bodies that have authorized this forum to operate. The UKGC uses the independent body eCOGRA to vet the software used to ensure that payouts are fair. This firm is also responsible for auditing the casino’s RTP rate. Other independent bodies, that have certified that Casumo Casino is safe, include TST, GLI, and iTech Labs.


Casumo online casino has proven itself worthy of the status it has on numerous occasions, and it continues to revolutionize online gaming. Players can give it a go for both demo and real money gaming needs.

Below are answers to some of the FAQ by gamblers online on Casumo Casino.

Frequently Asked Questions about Casumo Casino

Is Casumo safe to play in?
Casumo Casino has been certified by the UKGC, MGA, and other independent bodies as safe to engage in real money play.
Does Casumo Casino accept Canadian players?
Canada is not restricted, unlike Croatia, Denmark or Australia. Canadian players are happily accepted.
Can I deposit and withdraw in CAD Dollars?
Many payment options can use CAD Dollars. This includes Neteller Bank transfers, Visa, Skrill and many more.
Is Casumo Casino available on mobile?
Yes. Aside from PC devices, Casumo Casino can be accessed on mobile devices powered by some popular OS like Android, Windows, and iOS.
Does the Casumo Casino have a no deposit bonus?
You can gain many offers online that include exclusive benefits. Free Spins and extra cash are included. Make sure the promo code is still viable.
Which is the best way to contact client care?
Live chat is the fastest and most advised way to contact the casino’s customer care team and prompts responses within a few minutes. It is also available throughout the day.